AI AGENT
Rosa
AI agent that resolves 80% of tickets
Smart Routing
Route complex tickets to your team
Brand Voice
Responses that match your tone
AUTOMATION
WISMO
Where is my order, automated
Returns & Exchanges
Handle returns without agents
Product Questions
Instant answers from your catalog
INTEGRATIONS
Shopify
Deep native integration
Email
Connect any email inbox
Slack
Real-time alerts and handoffs
How Replyo stacks up against Freshdesk for ecommerce teams that want to stop managing tickets manually.