AI AGENT
AUTOMATION
Available on the Shopify App Store→AI support that actually RESOLVES tickets
Rosa handles WISMO, returns, and cancellations instantly — with full Shopify context, in your brand's voice. We guarantee 80%+ automation or your money back.
From training to resolving.
One ticket is one moment. Replyo's AI covers the full support journey — from setup to resolution.
Train Replyo on your knowledge
Import your docs, macros, and past tickets. Replyo learns your tone, policies, and workflows so every answer feels on-brand from day one.
Automate repetitive support tickets
Replyo resolves WISMO, returns, and FAQs instantly — without an agent touching the ticket. Consistent, accurate, and available 24/7 across every channel.
Hand off complex cases seamlessly
When a ticket needs a human, Replyo routes it instantly with full context attached — order history, previous messages, and a suggested reply ready to go.
196%
More tickets resolved
than traditional helpdesks
Stores on Replyo automate 80% of support — most helpdesks top out at 20%.
Other tools
Replyo
Automate the workflows
behind great support
From WISMO to returns and refunds — Rosa handles complex support flows end-to-end, without a single agent touching the ticket.
Built for Shopify
Replyo connects directly to your Shopify store — live orders, customer history, and return policies included. Every reply is backed by real data, not guesswork.
Resolve tickets before agents see them
Replyo pulls live order data from Shopify, applies your store policies, and sends a verified reply in seconds. Most tickets close without a single human interaction.
Hand off with full context, not just a ticket
When a case needs a human, Replyo transfers it with the full conversation, order history, and a draft reply already written — so agents close it in one message.
Built around your store, not a generic script
Replyo learns your return window, shipping carriers, tone of voice, and edge cases. The more it handles, the more precisely it reflects how your team would respond.